Laptop Took a Dive, Data Still Recovered

One of our customers slipped and dropped her laptop from a boat into the Puget Sound.
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Once the laptop was retrieved from the Puget Sound and the hard drive removed, we immediately went to the Data Recovery Lab and proceeded to open it in a clean room for the advanced diagnostic.

There was significant damage due to the salt water, and there was also some corrosion on the inside and on the circuits of the logical board.
We had to work directly with the platters for the cleanup process, being very careful to keep the contamination under control.

We were surprised to see grease on the platters either from the water, or possibly because nearby was an oil doc and the water got contaminated.

Once the two platters ware cleaned we started the cleaning process on the logical board and the case.

The head assembly needed to be replaced so we identified a potential donor and did the head replacement.
There were some extra steps needed to be done in order for the new heads to be compatible with the patient hard drive.
In the end the data was completely recovered.
Disclosure: this article is for reference only. The name of some tools and also some of the important steps are maintained confidential.
If the data is critical, send it to the experts www.emandatarecovery.com phone: (425) 347-3732.
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